Tetron Auto is a trusted online and in-store retailer offering high-quality automotive parts and accessories, including BOXI brand products.
We proudly feature BOXI brand parts, known for reliability, durability, and perfect fitment across a wide range of vehicle models.
You can reach us by phone at 909-788-5979 or by email at [email protected]. During business hour
No, you can place an order as a guest. However, creating an account lets you track orders, manage returns, and view your purchase history easily.
Our refund and returns policy lasts 30 days from the purchase date. After 30 days, we can’t offer a full refund or exchange. Please refer to our website’s return policy for further information.
Items must be unused, uninstalled, in their original packaging, and include all original materials supplied with the product.
We do not accept returns on gift cards, downloadable software, health or personal care products, hazardous materials, or flammable liquids/gases.
Log in to your account, go to “My Orders,” and select “Return Items.” If you checked out as a guest, please call 909-788-5979 to request an RMA (Return Material Authorization).
Yes. You can return online purchases to any Tetron Auto Parts store following our return guidelines.
Yes. Customers are responsible for all return shipping costs. Returns sent COD (Cash on Delivery) will not be accepted.
Once your return is received and approved, refunds are typically processed within 7–10 business days to your original payment method.
Check your bank or credit card account again, then contact your card issuer or bank. If the issue persists, email [email protected] for assistance.
No. Only regular-priced items are eligible for refunds; sale items are non-refundable.
We will gladly exchange defective or damaged items for the same product. Contact [email protected] for return instructions.
Yes, Same Day Delivery is available in select zip codes. Eligibility and cost are shown during checkout.
Same Day shipping is only offered in specific regions. If your zip code is outside those areas, this option will not appear at checkout.
Yes. Tips go directly to the driver but are non-refundable if the order is returned.
Next Day Home Shipping allows customers to receive eligible parts within one business day after placing an order before the cutoff time.
Orders of $35 or more (before tax) generally qualify for free or discounted Next Day Home Shipping, depending on item size and location.
Standard Ground Shipping usually delivers within 3–5 business days (excluding weekends and holidays).
No. Tetron Auto ships only within the 50 United States. For location outside of United States, please contact us via email [email protected] for logistics options
Unfortunately, we cannot deliver to PO Boxes, APO/FPO addresses, or U.S. territories at this time.
A tracking link is included in your shipment confirmation email. You can also log in to “My Orders” in your Tetron Auto account to view tracking details.
Delivery dates are estimates and may vary due to carrier delays, weather, or other unforeseen factors. Please contact support if delays persist.
To become a wholesale partner, contact our team at 909-788-5979 or email [email protected] for registration details and bulk pricing information.